MSP Sales Tip : Getting That First Appointment from a Lead

Keeping a lead engaged until you get that first appointment requires a particular skill set. There are MSP sales tools available now that mean old-fashioned cold calling can be avoided. As a technical person, running sales isn’t in your background, and this process may make you a little uncomfortable. Here are some basic steps using … Continue reading MSP Sales Tip : Getting That First Appointment from a Lead

Hiring Skills: The REALLY IMPORTANT Things to Ask

You’re getting busier now. As your business grows you need to hire an additional technical person. Suddenly you’ve been thrust into the human resources role of interviewer. This blog is about doing a better job interviewing applicants. Most managers lack much training in interviewing skills, and that can be bad news. A poor hire is … Continue reading Hiring Skills: The REALLY IMPORTANT Things to Ask

MSP Marketing and Sales: Why You Need Verticals

MSP Marketing and Sales: Why You Need Verticals Some MSPs choose to provide their services to specific markets, commonly referred to as a “vertical.” But what is a vertical? A vertical is fundamentally synonymous with the term “industry” or “field.” For example, healthcare is a vertical. The legal field is a vertical. Even though you have designed your services to serve … Continue reading MSP Marketing and Sales: Why You Need Verticals