Hurricanes: A Teachable Moment

If you haven’t noticed already, convincing your present clients to focus any resources-time or money-on things that don’t promise an immediate ROI can be a problem. Specifically, planning to handle a disaster. Too often, smaller companies think a disaster recovery plan and a business continuity plan means a backup on a hard drive and working … Continue reading Hurricanes: A Teachable Moment

IT-MSP Marketing Concierge: The secret ingredient in your success recipe

When I talk to MSPs and IT service providers who have been in business for a while, nine out of ten times I find out that ours is not the first company they have approached. Most of my clients have dabbled in marketing and sales automation with limited success. An email marketing software, a lead … Continue reading IT-MSP Marketing Concierge: The secret ingredient in your success recipe

How to stretch the sales funnel? (And better your lead quality and quantity)

Last week we spoke about the 3 main sections of the sales funnel. This week, we tell you how you can stretch that funnel to create more qualified leads and close them faster than ever before. Today’s post explains how to stretch the current sales funnel model in order to accommodate a better revenue generating … Continue reading How to stretch the sales funnel? (And better your lead quality and quantity)

Personalization is the number one strategic action your business can take

MSP/IT marketing today has evolved into something much more than creating mass advertising flyers/emails and sending them to everyone on your list. MSPs and VARs can no longer survive with a blindfolded approach to marketing. This is because the prospect profiles have changed radically. In today’s internet age, prospects are more informed than ever. They … Continue reading Personalization is the number one strategic action your business can take

How NOT to write to your prospects

Today I’ll offer a quick example of why we need to cut out the use of jargon in all of our marketing communications to customers. Have you ever been in a large airport terminal, and seen the many electric carts that carry passengers who aren’t able to walk long distances on their own? Since the … Continue reading How NOT to write to your prospects

Personalization – a VERY old idea with a new twist

When looking for ways to market your MSP/IT business better, you might be coming across the term ‘personalization’, a lot. All that will have you believe it is a new concept, taking shape in today’s internet age, but, in reality, personalization, often called one-to-one marketing, isn’t exactly new. In a faraway time, before strip malls … Continue reading Personalization – a VERY old idea with a new twist