Ever been tempted to buy a “discounted” shampoo-conditioner pack, when in fact, you just went to the store to buy shampoo? Or have that “I-made-a-smart-choice” feeling when the guy at the carwash managed to enroll you in a free premium membership since you are their regular customer? Yep, we’ve all been there. Cross-selling or upselling … Continue reading How to Cross-sell Without Being Pushy →